Support

Refund and delivery policy

Operational policy surface for payment, invoice, delivery, and support review.

Delivery

Dagestanfix sells a personalized digital PDF dossier. Production starts after Paddle confirms payment through the transaction.completed webhook.

The customer receives a delivery/download page for the generated PDF. If delivery is delayed or fails, contact support with the order or case ID.

Digital content withdrawal waiver

Checkout requires explicit consent to immediate digital-content access and acknowledgement that the 14-day withdrawal right can be lost once performance starts.

This does not remove support for real delivery failures, duplicate payments, or serious product defects.

Refund handling

Refund requests should be sent to support@dagestanfix.com. Paddle refunds and payout/reverse-invoice records are exported for accounting; Dagestanfix does not issue Szamlazz.hu correction or storno invoices to Paddle end buyers.

Company purchases, VAT ID billing, company invoice requests, manual company invoices, agency invoices, web-maintenance invoices, company billing, and enterprise contracts are not supported.